We have Employed & Trained over 15,000 Apprentices & Trainees

Safety Info and Policies

Ai Group Apprentice and Trainee Centre Candidate Safety Information

At Ai Group Apprentice & Trainee Centre the health and safety of our apprentices and trainees is our highest priority at all times.

Ai Group Apprentice & Trainee Centre is committed to providing all workers, contractors and visitors with a safe and healthy work environment in line with relevant WHS legislation, Codes of Practice and Australian Standards.

We have a dedicated and trained team of safety professionals who apply a risk management process in assessing, identifying and reducing the risk in the workplace.  In addition we have highly trained and experienced field officers who provide instruction, training and supervision to improve understanding of workplace hazards and safe work practices, including pre-employment inductions.

Ai Group Apprentice & Trainee Centre provide all apprentices and trainees with Personal Protective Equipment (PPE) to reduce the risk of injury, regular on-line safety training and an injury management process that ensures they are not disadvantaged by being injured at work.

We exercise due diligence through the implementation of a robust risk management framework.  Our goal is to prevent injuries and illness in the workplace before they happen.

We believe that:

” All injuries can be prevented”

Policies are subject to change and you should regularly check back to see any updates.

WHS WorkCover statement

A positive outlook to workplace safety is an important attitude to bring to any apprenticeship or traineeship. Everyone is responsible for the safety of themselves and of their workmates.

At Ai Group Apprentice and Trainee Centre we have the policy that “All Injuries Can Be Prevented”. When you become employed by us we give you the opportunity to learn what your responsibilities are under Workplace Health and Safety. We provide information, instruction and the training needed to make sure you are able to work safely and without risk to your or others health.

As our apprentice/trainee you will be looked after by one of our experienced Employment & Training Consultants (ETC) who will:

  • visit you regularly at your workplace to make sure your work environment is safe;
  • communicate with you about your off-the-job training and help you resolve any issues;
  • make sure you have the right amount of on the job training and supervision;
  • check your workplace is carrying out its part of the Training Plan;
  • make sure that the host you are placed with is the right workplace for you; and
  • listen and help to resolve any concerns you have about your apprenticeship/traineeship.

Employment Induction

The first step in becoming an Ai Group Apprentice and Trainee Centre apprentice/trainee is completing an employment induction before you sign up. In this induction we provide you with key workplace safety information and procedures that you need to know before you start work.

Topics that are discussed in this induction, include:

  • an overview of Ai Group Apprentice and Trainee Centre;
  • roles of key organisations such as the AASN, RTO and STA;
  • your obligations as our employee;
  • documentation such as the Training Contract and Training Plan;
  • wages and leave entitlements;
  • government initiatives such as Trade Learning Scholarships, Living Away from Home and Youth Allowances;
  • how to complete online timesheets and when you will get paid;
  • reporting accidents and injuries at work;
  • policy and procedures;
  • counselling, mentoring and issue resolution;
  • superannuation; and
  • specific safety related topics such as Personal Protective Equipment (PPE) and your role in keeping the workplace and yourself safe.

Mission Statement

Our Vision
To be the leading provider of education, training and apprenticeship solutions for Australian industry.

Our Mission:

  • work with our customers and assist them understand their workforce development needs;
  • tailor flexible training and education packages that will boost the productive capacity of our customer’s workforce;
  • enhance the future development and replenishment of our customer’s businesses by recruiting, screening and training quality apprentice and trainees;
  • ensure a safe working environment for apprentices, trainees and staff; and
  • maximise the learning and skill development of apprentices and trainees via mentoring, advice and support.

Our Values
Our values support our vision and mission.

  • Relationships: We build strong, enduring and mutually beneficial working relationships.
  • Accountability: We are clear about our commitments, are transparent and accept responsibility.
  • Integrity: We do what we say we will; and
  • Respect: We respect all opinions and strive to be inclusive, apolitical and evidenced based in our decision making processes.

Harassment Policy

Ai Group Apprentice and Trainee Centre strongly believe all people have the right to work in an environment which is free of harassment and supports the rights of individuals to object to harassment in their workplace.

We are committed to ensure the working environment is free from harassment and aims to create an environment where all staff members are treated with dignity, courtesy and respect. We do not tolerate any form of harassment under any circumstances and strong disciplinary action will be taken against any employee who breaches this policy. Discipline may include a warning, counselling, demotion or dismissal depending on the circumstances.

The legislation is very specific in outlining what you can and cannot do. It is very important that the host organisation and its employees comply with these provisions. Following is a list of examples of some of the types of harassment that are prohibited by this legislation.

  • Jokes or comments told in the presence of people who may be offended on 1 criteria outlined previously. (i.e. race, colour, sex, pregnancy etc.)
  • Display of pictures, posters, calendars, graffiti or computer graphics which are offensive or derogatory.
  • Expressing negative stereotypes of particular groups (e.g. married women shouldn't be working).
  • Judging someone on their potential or religious beliefs rather than their work performance.
  • Using stereotypes or assumptions to guide decision making that affects a person's career.
  • Undermining a person's authority or work performance because you dislike one of their personal characteristics.
  • Unwelcome, offensive or threatening physical contact.

If this or similar behaviour makes you feel:

  • offended or humiliated;
  • restricted in your own behaviour;
  • intimidated or frightened; and/or
  • anxious and frustrated,

you are strongly encouraged to take action. Remaining silent, quitting or changing jobs will not solve the problem. The problem rarely goes away and often intensifies.

WHAT IS SEXUAL HARASSMENT

Sexual harassment is any unwanted, unwelcome or uninvited behaviour of a sexual nature which makes a person feel humiliated or offended. Sexual harassment can take many forms and may include physical contact, verbal comments, jokes, propositions, and the display of offensive material or other behaviour which creates a sexually hostile working environment. Some examples of sexual harassment include:

  • uninvited touching;
  • uninvited kisses or embraces;
  • smutty jokes or comments;
  • making promises or threats in return for sexual favours;
  • the display of sexually graphic material including posters, pin-ups, cartoons, graffiti or messages left on notice boards, desks or common areas;
  • repeated invitations to go out after prior refusal;
  • flashing or sexual gestures;
  • sex based insults, taunts, teasing or name calling;
  • touching or playing with a persons clothing;
  • request for sex;
  • sexually explicit conversation; and/or
  • persistent questions or insinuations about a persons private life.

Sexual harassment is not behaviour of mutual attraction, friendship and respect. If the interaction is consensual, welcome and/or reciprocated it is not sexual harassment.

WORKPLACE BULLYING POLICY

Ai Group Apprentice and Trainee Centre considers workplace bullying unacceptable and will not tolerate it under any circumstances.

Workplace bullying is repeated less favourable treatment of a person by another or others in the workplace, which may be considered unreasonable and inappropriate workplace practice. It includes behaviour that intimidates, offends, degrades or humiliates a worker, possibly in front of co-workers, clients or customers.

The company believes that all employees should be able to work in an environment free of bullying. Managers and supervisors must ensure employees are not bullied.

Ai Group Apprentice and Trainee Centre has grievance and investigation procedures to deal with workplace bullying. Any reports of workplace bullying will be treated seriously and investigated promptly, confidentially and impartially.

Ai Group Apprentice and Trainee Centre encourages all employees to report workplace bullying. Managers and supervisors must ensure employees who make complaints, or witnesses, are not victimised.

Disciplinary action will be taken against anyone who bullies a co-worker. Discipline may involve a warning, transfer, counselling, demotion or dismissal, depending on the circumstances.

The contact person for bullying at this workplace is your ETC/Field Officer.

HOW TO REPORT CASES OF HARASSMENT/BULLYING

Any employee who has a complaint of harassment or who witnessed workplace harassment or intimidation should bring the matter to the attention of their immediate supervisor. If you feel that your immediate supervisor is not the best person to deal with the complaint, then the matter should be discussed with your ETC/Field Officer.

ETC / Field Officers are available at all times and can be contacted by either mobile phone or head office phone 03 9867 0149.

All complaints will be treated seriously and with complete confidentiality, immediate action will be taken to investigate and resolve the complaint.

Action taken may vary according to the particular circumstance and can be dealt with either formally or informally.

Informal procedures emphasise resolution through conciliation of a complaint, and may include speaking to the alleged harasser who will be given the opportunity to respond to all the complaints that have been made and implementing the appropriate outcome. The parties will be permitted to have a support person of their choice with them during any interview.

For further information the following websites provide information for
each state:

EEO Policy

Policy Statement on the Equal Employment Opportunity and Anti Discrimination Program

In conforming to its Access and Equity Policy, Ai Group Apprentice and Trainee Centre has a number of policies to ensure that apprentices and trainees are treated fairly, equitably and safely in their dealings with Ai Group Apprentice and Trainee Centre staff, hosts, educational bodies and other workers.

The aim of the Equal Employment Opportunity Program is to ensure that all employees and applicants for employment are treated according to their skills, qualifications, abilities and aptitudes, without regard to factors such as their gender, race, colour or creed.

All employees have the right to be treated equally. It is therefore the responsibility of each employee to respect the rights of their fellow employees and to support and promote the achievement of Equal Opportunity.

The Board of Directors, CEO and Management of Ai Group Apprentice and Trainee Centre are strongly committed to the underlying principles of the program. Taking into account the requirements of the Ai Group Apprentice and Trainee Centre Access and Equity Policy, we believe that the program will ensure equal treatment for all applicants and employees, and will enable our Organisation to make the best use of all the skills and talents available both inside and outside the Organisation.

The CEO will be responsible for the overall co-ordination of the program and Ai Group Apprentice and Trainee Centre staff will be responsible for the implementation and reporting of the program.

We encourage all employees to be involved with the objectives of this program and to assist the Organisation to maintain the highest standards in the Equal Employment Opportunity Program.

In line with Ai Group Apprentice and Trainee Centre Mission Statement as well as the relevant legislation, Ai Group Apprentice and Trainee Centre have developed this policy to ensure that there will be no discrimination relating to:

RaceColourSex
Sexual PreferenceAgePhysical or mental disability
Marital StatusReligionFamily Responsibilities
National ExtractionPolitical opinionSocial Origin
Pregnancy/Potential PregnancyTrade Union ActivityBreast Feeding

For further information the following websites provide information for
each state:

Code of Conduct

Ai Group Apprentice and Trainee Centre "Code of Conduct" in the Workplace

You are required to be present at the workplace at the rostered times provided by your host organisation.

If uniforms are worn in the workplace, these are to be kept clean and in good repair.

All clothes should be worn neatly and appropriately.

All safety clothes / equipment must be used where applicable and kept in good repair

You are required to display a work ethic that compliments the conditions of employment outlined in the Training Agreement.

Punctuality and regular attendance is mandatory.

Ai Group Apprentice and Trainee Centre Staff Code of Conduct

This code of conduct is based on the principles of truth, honesty, integrity and professionalism and relates to Ai Group Apprentice and Trainee Centre and all board members, managers, staff and contractors of Ai Group Apprentice and Trainee Centre.

Standards

This Code sets the standard for Ai Group Apprentice and Trainee Centre to maintain ethical standards and remain responsive to the continued training, education and employment of apprentices and trainees within the Australian Community.

Ai Group Apprentice and Trainee Centre will establish, and regularly review, policies and associated procedures to ensure that they are consistent with the Code of Practice.

Ai Group Apprentice and Trainee Centre

Ai Group Apprentice and Trainee Centre will at all times:

  •  act with utmost truth, honesty and integrity;
  • conduct its business in an ethical manner;
  • conduct its business in accordance with the principles contained within this Code;
  • maintain good management practices;
  • act professionally;
  • promote training, education and employment of apprentices and trainees within a group training model; and
  • regularly review this Code of Practice.

The Management Team

All Ai Group Apprentice and Trainee Centre managers have professional responsibilities and will:

  • demonstrate integrity and compassion and avoid discriminatory practices;
  • follow and promote the Access and Equity policy and other policies of Ai Group Apprentice and Trainee Centre;
  • have regard for professional reputation and the business of others;
  • not use authority or office for personal gain;
  • respect the confidentiality of information obtained during the course of business;
  • balance the interests of Ai Group Apprentice and Trainee Centre with their own responsibilities and commitments;
  • engage in continued learning to improve managerial competence and pursue new ideas and advances in technology;
  • ensure all business contracts are clear and concise and honoured, unless terminated or modified by mutual consent;
  • ensure communications are inclusive, informative and accurate, respecting the moral standards and dignity of the individual;
  • ensure that all employees are provided with a safe and healthy working environment;
  • exclude all corrupt practices;
  • provide professional development opportunities for staff; and
  • ensure that staff follow and comply with the Code of Conduct, policies and procedures of Ai Group Apprentice and Trainee Centre and all relevant laws and legislation.

The Management Team and the Community

Managers will recognise the interests of the community by:

  • endeavouring to conserve the environment, having regard to future generations;
  • improving the quality of life within Ai Group Apprentice and Trainee Centres’ sphere of influence;
  • promoting and developing understanding within the community of the role and purpose of group training;
  • promote access and equity principles in the community; and
  • seeking and promoting opportunities for education, training and employment of disadvantaged people.

Ai Group Apprentice and Trainee Centre Staff

Ai Group Apprentice and Trainee Centre staff will follow and comply with the principles contained within this Code of Conduct and:

  • act in the best interests of Ai Group Apprentice and Trainee Centre
  • promote Ai Group Apprentice and Trainee Centre within the workplace and community
  • undertake their duties ethically with diligence, responsibility, due care and to the best of their ability;
  • deal ethically, honestly, fairly and respectfully with all staff, apprentices and trainees, hosts and other organisations;
  • not make or receive improper payments or benefits for personal gain;
  • respect the confidentiality of information obtained during the course of business;
  • balance the interests of Ai Group Apprentice and Trainee Centre with their own responsibilities and commitments; and
  • follow and comply with the Code of Conduct, policies and procedures of Ai Group Apprentice and Trainee Centre and all relevant laws and legislation and immediately report any breach of these when apparent.

Conflicts of Interest

Ai Group Apprentice and Trainee Centre will ensure that staff are aware of, and responsive to, conflicts of interest that may arise from time to time.

It is the general policy of Ai Group Apprentice and Trainee Centre to avoid, to the extent reasonably practicable, any suggestion of a conflict of interest emerging in respect of any one of its contractual or statutory obligations.

Staff and representatives of Ai Group Apprentice and Trainee Centre (and Ai Group):

  • must not hold any position in or on a competitor body of Ai Group Apprentice and Trainee Centre or Ai Group’s (unless expressly authorised by the Chief Executive in writing AND notified to the Risk Management Committee);
  • must not undertake any activity for or on behalf of Ai Group Apprentice and Trainee Centre or Ai Group in any case where from an objective and independent assessment the activity may be in conflict with Ai Group Apprentice and Trainee Centre or Ai Group’s statutory or contractual obligations or otherwise not in the best interests of Ai Group Apprentice and Trainee Centre or Ai Group;
  • all staff engaged in, or aware of a representative of Ai Group Apprentice and Trainee Centre or Ai Group who has been appointed to engage in, any Certifying Activity (see definition below) MUST disclose their conflicts of interest, perceived or potential conflicts of interest and MUST NOT participate in any such activity at any stage;
  • those persons who have an actual or potential conflict of interest should not participate in discussions or vote on matters or engage in decision-making affecting the provision of general services or transactions affecting those services between Ai Group and the other group;
  • a staff member must notify the Chief Executive, General Counsel, Risk Management Committee, or a Director as soon as he or she becomes aware of a conflict of interest or possible conflict of interest arising in the course of his/her employment or engagement. Staff involved in decision-making roles should also make known their connections with groups doing business with the organization. This information must be provided as soon as the connection arises but at least annually; and
  • must consider the welfare of the apprentice/trainee as the paramount consideration in all decisions with regard to host placements with existing or potential hosts.

It is important to recognise that a conflict of interest does not have to be ‘real’. The perception of dishonest behaviour from a committee representative, senior management or staff can still damage the reputation of the organisation.

Privacy and Confidentiality Policy

Privacy and Confidentiality Policy

Australian Industry Group Training Services Pty Ltd as trustee for the Australian Industry Group Training Services Trust (trading as and hereafter known as Ai Group Apprentice and Trainee Centre) carries on the businesses of the Group Training Company for apprentices and trainees and, Registered Training Organisation, providing competence and management training services. As a wholly owned subsidiary of The Australian Industry Group (Ai Group), Ai Group Apprentice and Trainee Centre and its staff are bound by the National Privacy Principles under the Privacy Act (Private Sector Amendment) Act 2000. In addition, as a contractor to provide educational and training services from time to time for the Commonwealth Government, Ai Group Apprentice and Trainee Centre is also required to comply with the Information Privacy Principles affecting government agencies and contractors. In all instances, both Ai Group and Ai Group Apprentice and Trainee Centre are committed to protecting the privacy of individuals’ personal information under these Commonwealth laws and, where applicable, under State laws.

Ai Group and Ai Group Apprentice and Trainee Centre have implemented a General Privacy Policy (in respect of both employees and third parties) that complies with both sets of privacy principles and, a summary of that general policy as it impacts on all third parties (including clients, suppliers, contractors and host employers of Ai Group Apprentice and Trainee Centre) has been published as a Privacy Statement available from the Ai Group website, www.aigroup.asn.au, receptionists in every office, or from a Field Officer, Manager or Director of Ai Group Apprentice and Trainee Centre.

The Privacy Statement sets out the purposes of collection and disclosure of personal information, the manner in which we store it, allow access to it and secure it. A Chief Privacy Officer has been appointed to handle complaints or concerns about our handling of personal information. In addition, concerns may be directed to the Office of the Privacy Commissioner— the Act enables recovery of compensation where your privacy has been infringed through failure to observe the policy or the principles in an acceptable and appropriate way.

Apprentices and trainees employed by Ai Group Apprentice and Trainee Centre are covered by the same principles set out in the General Privacy Policy. However, under the terms of their traineeships and apprenticeships and as a requirement for competency training and qualifications, your personal details are necessarily included in information provided to those agencies and organisations (including host organisations) relating to your training agreements. Where that personal information must be transferred off-shore in order to meet payroll or other commitments, your consent will be expressly sought. The same applies to sensitive and health information that may necessarily be disclosed to us or otherwise collected by us relevant to your apprenticeship/traineeship.

You can be assured that we take our legal responsibilities and obligations seriously and that any personal information that you have disclosed to us, either by your employment or by contact with us, will be handled in accordance with the National Privacy Principles, the Information Privacy Principles (where applicable) and as set out in our General Privacy Policy and Statement. If any personal information recorded in our databases that you consider should be updated or reviewed, please contact our office or your ETC/Field Officer who can assist you in updating, adding or removing details as necessary.

Complaints and Enquiries of a General Nature:

Ai Group Chief Privacy Officer

Email: leuba@aigroup.asn.au

Phone:    (03) 9867 0111

Fax:          (03) 9867 0199

Address: Level 2, 441 St Kilda Road, Melbourne 3004

If you are not satisfied that your privacy issue has been adequately handled by us, you may refer the matter to:

Office of The Privacy Commissioner

Tel:           1300 363 992

Email:      privacy@privacy.gov.au

Website: www.privacy.gov.au

State Privacy Office Websites

QLD http://www.justice.qld.gov.au/dept/factsht29.htm

NSW http://www.lawlink.nsw.gov.au/lawlink/privacynsw/ll_pnsw.nsf/pages/PNSW_index

Vic http://www.privacy.vic.gov.au/

Tas http://www.ombudsman.tas.gov.au/

ACT www.privacy.gov.au

Northern Territory http://www.privacy.nt.gov.au/

Grievance Procedure

If you feel you would like to make formal complaint regarding your welfare, then there are a number of options available:

  •  Speak to your immediate host supervisor.
  •  Contact/speak to your ETC/Field Officer.
  •  Write to General Manager Ai Group Apprentice and Trainee Centre (GM), Mr Dean Arundell, PO 7622, Melbourne VIC 3004
    • Detail the nature, time and date of offence.
    • Enclose contact details.
    • Sign the letter and mark both the envelope and letter as “Private & Confidential”.

Mr Arundell will make contact within (7) days of receipt of letter.

All matters contained in your correspondence will remain strictly confidential between (GM) and you.

Resolution will be a matter agreed to between relevant parties.

If you believe the grievance or dispute has not been dealt with adequately by Ai Group Apprentice and Trainee Centre, then you should contact the following department in the state where you are employed.

New South Wales Apprentices and Trainees

NSW Department of Education and Training - Apprenticeship and Traineeship

NSW Apprenticeship and Traineeship Act

Grievance and Dispute Resolution

For all grievances and complaints that cannot be resolved through discussion and negotiation with Ai Group Apprentice and Trainee Centre in the first instance, and/or the host, it is possible to elevate the dispute to NSW Department of Education and Training for final arbitration.

Australian Capital Territory Apprentices and Trainees

Australian Capital Territory Department of Education and Training

Contact Attorney General’s Department – Human Rights Office 6207 0576

Queensland Apprentices and Trainees

Queensland Department of Education and Training – Apprenticeship and Traineeship

Grievance and Dispute Resolution

For all grievances and complaints that cannot be resolved through discussion and negotiation with Ai Group Apprentice and Trainee Centre in the first instance, and/or the host, it is possible to elevate the dispute to Queensland Department of Education and Training.

Victorian Apprentices and Trainees

Victorian Office and Training and Tertiary Education – Apprenticeship and Traineeship

Grievance and Dispute Resolution

For all grievances and complaints that cannot be resolved through discussion and negotiation with Ai Group Apprentice and Trainee Centre in the first instance, and/or the host, it is possible to elevate the dispute to Victorian Office of Training and Tertiary Education.

Tasmanian Apprentices and Trainees

Tasmanian Office of Post-Compulsory Education and Training

Grievance and Dispute Resolution

For all grievances and complaints that cannot be resolved through discussion and negotiation with Ai Group Apprentice and Trainee Centre in the first instance, and/or the host, it is possible to elevate the dispute to the Training Consultant at the Office of Post-Compulsory Education and Training.

South Australian Apprentices and Trainees

South Australian Office Department of Further Education, Employment, Science and Technology

Grievance and Dispute Resolution

For all grievances and complaints that cannot be resolved through discussion and negotiation with Ai Group Apprentice and Trainee Centre in the first instance, and/or the host, it is possible to elevate the dispute to Traineeships and Apprenticeship Services (TAS) for final arbitration.

Western Australian Apprentices and Trainees

Grievance and Dispute Resolution

For all grievances and complaints that cannot be resolved through discussion and negotiation with Ai Group Apprentice and Trainee Centre in the first instance, and/or the host, it is possible to elevate the dispute to the Apprentice and Traineeship Support Network.

Workplace Rehabilitation Policy

Ai Group Apprentice and Trainee Centre is committed to:

  • ensuring that our employees work in a healthy safe environment;
  • ensuring that the occupational rehabilitation process is commenced as soon as possible after an injury or accident in a manner consistent with medical judgement;
  • providing suitable, meaningful, selected and alternative duties within the limitations and scope of the job description as part of the rehabilitation program;
  • educating all employees in the expectation of their right to workplace rehabilitation as soon as is practically possible;
  • consult with relevant unions and host organisations to ensure the injured worker is returned to work as speedily as possible; and
  • ensuring that participation in a workplace rehabilitation program will not prejudice the injured worker.

The contact for this program is your ETC/Field Officer with whom you are connected. Contact Ai Group Apprentice and Trainee Centre head office on telephone number (03) 9867 0149.

Workers Compensation Insurance

Ai Group Apprentice and Trainee Centre will enrol you in a workers compensation scheme. This is to insure against accidents and personal injury. If you are accidentally injured at work you should notify your workplace and the Ai Group Apprentice and Trainee Centre representative with whom you are connected. You will be required to complete an accident claim form as soon as possible.

All apprentices and trainees are insured through a private insurance company.

Ethical Practice

The board, council or advisory committee of the GTO and its management and staff behave ethically in the provision of Group Training Services.

The GTO shall ensure that its clients and stakeholders have access to a document on how the GTO manages conflicts of interest within its group training function and across other functions within the organisation and in related organisations.

  1. The board of Ai Group Apprentice and Trainee Centre will ensure that a document is prepared and maintained about how conflict of interest is dealt with by the organisation.
  2. This document will be available to clients and stakeholders.
  3. The document will have as its content the details in points below as to the overall process that will be followed whenever there is a conflict of interest.
  4. The board, management and staff of Ai Group Apprentice and Trainee Centre will not engage in any activities that will, or may, constitute a conflict of interest between themselves and Ai Group Apprentice and Trainee Centre.
  5. The board, management and staff of Ai Group Apprentice and Trainee Centre will not place themselves in positions that might potentially produce a conflict of interest between themselves and Ai Group Apprentice and Trainee Centre.
  6. If, or when, a conflict of interest arises it will be managed in a transparent and ethical manner.
  7. Potential conflicts of interest will be disposed of as soon as they arise.
  8. The Board will be required to declare if there are any conflicts of interest at every board meeting.
  9. Conflicts of interest may arise from receiving a financial, political or personal benefit which could prejudicially influence the performance of their professional duties for Ai Group Apprentice and Trainee Centre from:
    a)    Other business or professional activities.
    b)    Employment or accountability to other people or organizations.
    c)    Membership of other organizations.
    d)    Ownership of property or other assets.
  10. If conflict arises, it should be resolved in favour of Ai Group Apprentice and Trainee Centre.
back to top

Ai Group Apprentice and Trainee Centre Policies Affecting Apprentices

Please refer to the online policies/procedures in the first instance if you have any concerns regarding the following:

back to top

Information on Ai Group Apprentice and Trainee Centre Enterprise Agreement 2009

Information on Ai Group Apprentice and Trainee Centre Enterprise Agreement 2009

Occupational Health and Safety

Safety is everyone's responsibility 

Our apprentices will be educated by us to take safety issues seriously. We will provide them with the necessary information, instruction and training to help them perform their work safely in your workplace without risk to their health.

Each of our apprentices will be assigned an Ai Group Apprentice and Trainee Centre Field Officer to visit your workplace regularly to ensure that Workplace Health and Safety (WHS) rules are being observed, that there is adequate supervision and on the job training. The Field Officers will listen to any concerns the apprentices have and monitor how compatible they are with your workplace. The Field Officers will also help you to implement the apprentices' Training Plan.

Employment Induction 

Before starting work our apprentices will participate in our employment induction in which we give them the specific workplace safety information and procedures they need before starting work.

Topics included in the induction:

  • An overview of Australian Industry Group Training Services (Ai Group Apprentice and Trainee Centre)
  • Roles of key organisations such as the AAC, RTO and STA
  • Obligations of an apprentice
  • Apprentice documentation such as the Training Contract and Training Plan
  • Wages and leave entitlements
  • Government initiatives such as Trade Learning Scholarships, Tools for Your Trade, Living Away from Home and Youth Allowance
  • Completing timesheets and being paid
  • Reporting accidents and WorkCover
  • Work and Training Diary
  • Counselling and discipline
  • Superannuation
  • Specific safety related topics such as Issue Resolution, Lifting and Carrying, Ergonomics in the Office, Eye Safety, Hearing Conversation, Machinery Safety and Personal Protective Equipment (PPE).

Additional training 

Specialist training will be provided if the apprentice needs to undertake special tasks, such as entry to confined spaces or working at height during their apprenticeship. Remedial training will occur on an as needed basis and be focused on the specific workplace hazards.

Annual training is given to all apprentices as they advance to the next level of the apprenticeship. This training is in addition to the off the job training at TAFE and forms part of industry expectations that they will be a safety conscious tradesperson capable of identifying and controlling industry specific risks.

Workpalce Health and Safety Policy

Ai Group Apprentice and Trainee Centre is committed to achieving the highest performance in Workplace Health and Safety (WHS) with the aim of creating and maintaining a safe and healthy working environment throughout its businesses.

Our priority is to ensure that every employee, including trainees and apprentices, is provided with a safe and healthy working environment. We will make every effort in the areas of WHS education, accident/incident/injury prevention, hazard control, rehabilitation, health preservation and promotion, to ensure the occupational health and safety of the workplace and our clients.

Consistent with this the Company will:

  • seek continuous improvement in its WHS performance taking into account evolving community expectations, management practices, scientific knowledge and technology;
  • comply with all applicable laws, regulations and standards and where adequate laws do not exist, adopt and apply standards that reflect the Company's commitment to health and safety;
  • involve employees and host employers in the improvement of workplace health and safety performance;
  • train and hold individual employees accountable for occupational health and safety activities;
  • manage risk by implementing management systems to identify, assess, monitor and control hazards and by reviewing performance;
  • communicate openly with employees, government and the community on occupational health and safety issues and contribute to the development of relevant workplace health and safety policy, legislation and regulations;
  • to audit and continually improve workplace health and safety standards and procedures; and
  • to provide rehabilitation for all employees including trainees and apprentices.

The responsibility for the implementation of this policy rests with the General Manager of Ai Group Apprentice and Trainee Centre.

Workplace Health & Safety

Ai Group Apprentice and Trainee Centre the health and safety of  our apprentices and trainees is our highest priority at all times.

We are committed to providing all workers, contractors and visitors with a safe and healthy work environment in line with relevant WHS legislation, Codes of Practice and Australian Standards.

Ai Group Apprentice and Trainee Centre will exercise its due diligence through the implementation of robust risk management frameworks. Our goal is to prevent injuries and illness in the workplace.

“ALL INJURIES CAN BE PREVENTED”

Ai Group Apprentice and Trainee Centre will achieve this through:

  • providing a resource of trained safety professionals;
  • applying a risk management process for all new and existing host organisations;
  • assessing, identifying and reducing the risks in the workplace;
  • providing instruction, training and supervision to improve understanding of workplace hazards, including safe work practices;
  • consulting with all workers, contractors, visitors and hosts on safety matters;
  • measuring and evaluating the WHS performance through regular review of objectives and targets;
  • applying effective return to work and rehabilitation measures for workers who suffer work related injuries; and
  • ensure that all workers comply with appropriate policies and procedures to protect their own and others health and safety at work.

It is the responsibility of all workers, contractors and visitors to:

  • follow all company safety requirements and relevant codes of practice;
  • report all hazards, near misses, incidents, injuries and illnesses;
  • actively participate in all safety improvement activities; and
  • take reasonable care of yourself and others.

Access and Equity Policy

Ai Group Apprentice and Trainee Centre is committed to the goals of equal opportunity and affirmative action in vocational education training and employment, respecting the diversity of our society. Ai Group Apprentice and Trainee Centre encourages social cohesion and participation in training and employment and works with staff, apprentices, trainees, hosts and the community to increase understanding, awareness and respect for difference, and to build trust, cooperation and respect among diverse communities.

These goals are to ensure that all employees and applicants for employment have the opportunity to participate in vocational education, training and employment despite barriers, actual and perceived, of language, geographic location, religion, culture, prior educational experience, work and social experiences, religion, gender, values and beliefs, and age.

All Ai Group Apprentice and Trainee Centre employees have the right to access to the same training and employment opportunities offered to all. It is responsibility of each employee to respect the rights of their fellow employees and to support and promote the achievement of equity in employment.

All members of the board, management team and field team support these principles which are also a legislative requirement.

The General Manager is responsible for implementation of the Access and Equity Policy but works closely with the management team to achieve this and reports to the CEO Ai Group Apprentice and Trainee Centre who is responsible for it to the Board of Directors.

200

Years of Experience

Staff have over 200 combined years of experience in Group Training and dealing with apprentices and trainees

Register Your Interest

15000

Candidates Employed

Over 15,000 apprentices and trainees trained and or employed through AiG ATC

Register Your Interest

60000

Employers Represented

Ai Group represents the interests of 60,000+ Employers nationally

Register Your Interest

Job Search

BROWSE JOB VACANCIES

Find a Job

Related Video

Logo View Current Vacancies

Online Enquiry

New South Wales & ACT

NORTH SYDNEY OFFICE

51 Walker St, North Sydney 2060
PO Box 289, North Sydney 2059
Tel: 02 9466 5566
Fax: 02 9466 5432

ERIC MILNE

Employment & Training Consultant – NSW
Eric.Milne@aigroup.com.au
Mob: 0419 534 866 / Tel: 02 9466 5424

ROB DRYSDALE

State Manager – Northern Regions (QLD / NSW) / Compliance Manager
Rob.Drysdale@aigroup.com.au
Mob: 0438 804 905 / Tel: 08 8394 0030

MICK POWER

Employment & Training Consultant – NSW/ACT
Mick.Power@aigroup.com.au
Mob: 0416 407 721 / Tel: 02 9466 5424

National Payroll

GREG TAYLOR

Accounts / Payroll Manager
AiGTS.Payroll@aigroup.com.au
Tel: 03 9867 0137

STEPHANIE O’NEILL

Accounts/Payroll Trainee
Stephanie.O’Neill@aigroup.com.au
Tel: 03 9867 0220

Western Australia

NORTHERN TERRITORY / WESTERN AUSTRALIA CONTACT

Pat Bosco
Business Development Coordinator – WA/NT
Pat.Bosco@aigroup.com.au
Mob: 0408 831 803 / Tel: 08 8394 0029

Bendigo

BENDIGO OFFICE

87 Wills St, Bendigo VIC 3550
Gina Stewart – Administration Officer
Tel: 03 5440 3900
Fax: 03 5444 5940

FRANCES CONSTABLE

Area Manager
Frances.Constable@aigroup.com.au
Mob: 0419 169 649 / Tel: 03 5440 3903

Victoria

VICTORIAN STATE OFFICE

L2, 441 St Kilda Rd, Melbourne VIC 3004
PO Box 7622, Melbourne VIC 3004
Tamara Campbell – Administration Officer
Tel: 03 9867 0149
Fax: 03 9864 0193

DAVID TATE

Project Manager
David.Tate@aigroup.com.au
Mob: 0417 571 311 / Tel: 03 9867 0139

CRAIG HILTON

State Manager – Southern Regions (VIC / TAS)
Craig.Hilton@aigroup.com.au
Mob: 0417 243 444 / Tel: 03 9867 0201

BEC TINDAL

Employment & Training Consultant
Bec.Tindal@aigroup.com.au
Mob: 0400 954 129 / Tel: 03 9867 0146

KEVIN TROY

Employment & Training Consultant
Kevin.Troy@aigroup.com.au
Mob: 0437 287 620 / Tel: 03 9867 0281

PAUL WEARING

Employment & Training Consultant – VIC
Paul.Wearing@aigroup.com.au
Mob: 0402 578 574 / Tel: (03) 9867 0127

Tasmania

TASMANIA CONTACT

Bec Tindal
Employment & Training Consultant
Bec.Tindal@aigroup.com.au
Mob: 0400 954 129 / Tel: 03 9867 0146

South Australia

ADELAIDE STATE OFFICE

45 Greenhill Rd, Wayville 5034
Kerrie Campbell – Administration Officer
Tel: 08 8394 0000

ALAN ROYDHOUSE

State Manager – Western Regions / WHS National Manager
Alan.Roydhouse@aigroup.com.au
Mob: 0418 854 039 / Tel: 08 8394 0033

PAT BOSCO

Business Development Coordinator – SA
Pat.Bosco@aigroup.com.au
Mob: 0408 831 803 / Tel: 08 8394 0029

PAUL MCPHERSON

Employment & Training Consultant
Paul.McPherson@aigroup.com.au
Mob: 0415 121 606 / Tel: 08 8394 0036

GARY SIMPSON

Employment & Training Consultant
Gary.Simpson@aigroup.com.au
Mob: 0438 812 382 / Tel: 08 8394 0034

Queensland

BRISBANE STATE OFFICE

202 Boundary St, Spring Hill 4004
PO Box 128, Spring Hill 4004
Tel: 07 3244 1775
Fax: 07 3244 1799

PAUL EAMES

Area Manager
Paul.Eames@aigroup.com.au
Mob: 0447 686 084 / Tel: 07 3244 1775

Albury / Wodonga

ALBURY OFFICE

560 David St, Albury NSW 2640
Kylie Clynes – Administration Officer
Tel: 02 6041 0600
Fax: 02 6021 5117

CHANON RAMOS

Area Manager
Chanon.Ramos@aigroup.com.au
Mob: 0415 991 313 / Tel: 02 6041 0602

WHS Management Team

ALAN ROYDHOUSE

State Manager – Western Regions (SA / WA / NT) & WHS Manager
Alan.Roydhouse@aigroup.com.au
Mob: 0418 854 039 / Tel: 08 8394 0033

REN TRINCHERA

Senior Safety Adviser
Ren.Trinchera@aigroup.com.au
Mob: 0449 676 752 / Tel: 03 9867 0222

GINA STEWART

WHS Adminstration Officer
Gina.Stewart@aigroup.com.au
Tel: 03 5440 3900

Job Board Subscription

Job Board Subscription