Customer Service Consultant – ATSI Identified 2042
PLEASE NOTE: to be eligible for this position you must identify as Aboriginal or Torres Strait Islander. Please see eligibility criteria for more information.
Medibank, together with Ai Group Apprentice & Trainee Centre have multiple exciting entry- level opportunities within their Melbourne Customer Service team. As a leading private health insurer, providing health insurance through Medibank and ahm brands across Australia, these are excellent entry- level traineeship opportunities. As a Customer Service Consultant, you will be responsible for responding to inbound health insurance inquiries and providing exceptional customer service to existing members. The positions will be primarily focused on promoting Health Services and other benefits to ensure members know their options and take full advantage of their membership.
Start Date – January 2020
Benefits include:
> On-the-job training.
> Dedicated mentoring from an experienced industry professional.
> Access to a dedicated cultural mentor.
> A nationally recognised Cert III Qualification in Business.
> Excellent working conditions.
> Easy access to public transport.
> Employee Assistance Program.
> Real opportunities for career progression.
> Additional Ceremonial leave.
About you:
> Strong organisational and time management skills
> Commitment to a 12-month traineeship, while undertaking a Certificate III Business on-the-job.
> Strong sense of self-motivation, enthusiasm with a high work ethic and can-do attitude.
> Professional presentation.
> Honesty, reliability and punctuality.
> Attention to detail.
Eligibility Requirements:
> Applicants MUST identify as Aboriginal or Torres Strait Islander
> Not hold a completed qualification higher than Certificate IV.
Please Note: This is a designated Aboriginal/Torres Strait Islander position under section 14D of the NSW Anti-Discrimination Act 1977. Proof or Confirmation of Aboriginal/Torres Strait Islander heritage may be required from the successful applicant.
Please note only shortlisted candidates will be contacted.
Job Title
Customer Service Consultant – ATSI Identified 2042
Job ID
2042
Location
Docklands, Melbourne VIC
Listed
26/11/2019
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