Tourism and Hospitality Traineeship

The Australian Industry Group Apprentice and Trainee Centre have a fabulous opportunity to work with a Global based ASX listed company operating in SA

Our host is an award-winning tourism and transport company that employs over 1100 people throughout Australia and operates across South Australia, Queensland, Northern Territory, Western Australia and New South Wales. 

They are currently recruiting for a motivated, enthusiastic and reliable person to be part of the Marine team operating ferry services to and from Kangaroo Island, South Australia.

Benefits: 

• All training fees paid for 
• PPE provided throughout the traineeship
• A dedicated field consultant to support you throughout your traineeship
• A nationally recognised qualification 

About the role 

• Commitment to Customer and Crew safety in the Marine Environment 
• Stock and stores control including ordering and wastage 
• Customer service, till operation and reconciliation processes 
• Reporting and communication with team members including hand over procedures 
• Vessel cleanliness and presentation 
• Customer service via on board cafes including assistance with complaint resolution, customer comfort and assistance 
• Cleaning operations 
• Assist with Mooring operations including handling of ropes, deck loading and passenger loading operations 
• Delivering customer service excellence 
• Achievement of the company’s COMPASS  Values

Desirable Requirements: 

• Minimum Year 11 schooling 
• Must be able to competently swim
• Comfortable working at heights 

Mandatory Requirements:

• Must be an Australian Citizen or have a right to work in Australia 

Ideally you will live near Cape Jervis or on Kangaroo Island. Incumbents will be required to work a 7 day on – 7 day off roster – Wednesday to Tuesday. This will include weekends and public holidays.
Ai Group Apprentice and Trainee Centre are an equal opportunity employer, we encourage applicants from a diverse range of backgrounds to apply. 
Please Note: We thank all candidates in advance for their applications, all applications should include a short Cover Letter with a current resume. Only shortlisted candidates will be contacted at this time.

Job ID: 555587

Job Reference: 405900